Over the next five years, the Food Bank of Central New York will raise $180 million in food and funds to advance the mission and strategic goals of the organization.

Metrics:

• Fundraising: $23,000,000
• Grants: $2,500,000
• Investments: $270,000
• Government: $39,000,000
• Program Revenue: $8,000,000
• Food: $102,230,000
• Capital & Strategic Goals: $5,000,000
• TOTAL: $180,000,000

Lead and educate the community through collaboration with community partners to increase visibility, educate, and engage our community inclusive of all Food Bank’s services.

Metrics:

• Develop comprehensive communications plan
• Networking/engagement opportunities for partner agencies
• New community partnerships

Develop and execute a community-wide strategy, driven by advocacy and agency partnerships, to increase food security for the region. 

Metrics:

• Advocacy visits/contacts with elected officials
• Calls-to-Action targeted at grasstop supporters
• Advocacy Index Score

Increase procurement and distribution of culturally appropriate foods.

Metrics:

• Collect and analyze data from recipient households
• Percentage of cultural foods available in inventory
• Percentage of partner agencies that order cultural foods from Food Bank
• Update food donation policy to include cultural food preferences

Center client and community voices to ensure that Food Bank programming and services are appropriately serving current and future needs.

Metrics:

• Contracted interpretation services
• Inclusion of individuals with lived experience as part of Food Bank community governance
• New activities in underserved areas
• Focus groups with emergency food program recipients
• Decrease in food insecurity rates due to positive impact on the root causes of hunger

Ensure the organizational budget supports the necessary staffing to fully implement Food Bank programs; employ staff in a way that recognizes and utilizes employees’ unique contributions, skills and abilities.

Metrics:

• Market analysis completed for Food Bank positions
• Staff retention rate for 12 months
• Stay interviews completed with staff
• Complete an organizational asset map

Develop a culture of inclusion and belonging that provides opportunities for professional development.

Metrics:

• Create and fill director of diversity, equity and inclusion position
• Diversity, Equity and Inclusion trainings
• Paid professional development training completed by staff
• Employee Engagement Survey response rate

Ensure a robust and secure food system by identifying, sourcing, and distributing food products that increase food security, contribute to desired health outcomes, and meet the needs of the community.

Metrics:

• Retail Partnership Program pounds distributed
• New food sourcing relationships
• Increase physical capacity to distribute product
• Total pounds distributed

Support Partner Agency Network’s ability to sustain, serve, and expand capacity.

Metrics:

• Capacity support provided to partner agencies
• Percentage of partner agencies using a full client choice model
• Activities to improve end user experience

Establish a data-driven culture that informs all decision-making, maximizes efficiency of our resources, and improves the end-recipient experience.

Metrics:

• Service gaps identified and solutions implemented
• Agencies/sites that fully implemented Service Insights
• Transportation cost/pound
• Warehouse selection accuracy
• Facility utilization rate
• Create a secure central database for Food Bank staff
• Communicate data trends internally and externally
• Programs and services are evaluated annually

Create alignment between technology systems used by stakeholders to ensure relevant, efficient, and secure data collection. 

Metrics:

• Complete inventory of software and hardware
• Complete and analyze stakeholder survey
• Evaluate IT investments to facilitate efficient collection and sharing of data
• Develop comprehensive cyber policies to support system-wide data security

Build technology knowledge capacity and depth across the organization to support a culture of innovation through technology use. 

Metrics:

• Key IT positions identified and hired
• Internal user group established and functional